Frequently Asked Questions

What are the rates for your services?2021-07-19T22:21:57+00:00

Our rates vary depending on distance, weight, size, and schedule. Please request a quote here or call our office today!

Are there any limitations on your services as far as days, times, or locations that you do not deliver?2021-07-19T22:22:36+00:00

We are open 24/7, 365 days a year. We are able to deliver globally upon request, although we specialize in localized delivery in Southern California. We handle everything from pharmaceuticals to parcels of clothing- anything that can fit in a truck or cargo van!

How do I get a quote for shipping my package?2021-07-26T17:32:02+00:00

Request a quote here or call our office to get started today!

How soon can my package be picked up?2021-07-26T17:32:29+00:00

For local clients our direct delivery service can be at your doorstep within the hour.

Do you have a driver available to make a pickup tonight?2021-07-19T22:23:30+00:00

Yes we have drivers available and on standby all hours of the day.

When will my package(s) arrive?2021-07-26T17:34:33+00:00

Simply call our office or use the Live Tracking feature in your online account to check on your package. Need an account? Fill out our contact form and one of our representatives will get back to you.

Why is my order not arriving on time?2021-07-26T17:36:32+00:00

In rare instances, weather or traffic could cause delays. If this happens we will notify you as soon as possible. If you experience delays please reach out to our customer service for assistance.

What is the largest item I can ship?2021-07-19T22:24:59+00:00

We haven’t encountered anything too big for us to handle. (That being said, we don’t ship cars or trees.)

Do you have couriers for overnight deliveries?2021-07-19T22:25:18+00:00

Yes, we have couriers available for deliveries overnight.

Can you deliver on the weekend?2021-07-19T22:25:31+00:00

Yes, our staff of drivers happily deliver 7 days a week.

What hours are you open?2021-07-19T22:25:48+00:00

We are always open. 24 hours a day, 7 days a week.

Can you hand deliver my package?2021-07-19T22:26:08+00:00

Yes, we take great pride in hand delivering precious packages upon request.

Can you deliver at a specific time?2021-07-19T22:26:22+00:00

Yes, we can deliver to your exact specifications.

Can you deliver large loads in pallets?2021-07-19T22:26:36+00:00

Yes, we can handle substantial pallet shipments.

Do you offer Insurance?2021-07-26T17:40:40+00:00

Yes, we offer insurance up to $1000, and additional coverage upon request.

Will a package be delivered if no one is there to accept it?2021-07-26T17:41:31+00:00

While we always try to leave it with a designated person, we can upon request leave the package in a safe place.

I want to check on my delivery info (arrival time and signature).2021-07-27T22:18:26+00:00

If you request a signature receipt or need delivery info you can access everything in your online account. Need an account? Fill out our contact form and one of our representatives will get back to you.

Start building your brand one delivery at a time.